Return and Refund Policy | DPI Supplies


Please ensure all goods are checked asap after receiving delivery. Please provide a basic inspection of the goods ideally within few days of receiving the delivery to ensure:

  • You are happy with the goods you have purchased
  • There are no obvious breakages on delivery
  • There are no obvious physical faults or damages with the goods
  • You have received the correct goods you have ordered and there are no shortages

You must report any damages or shortages within 24h of receipt of delivery. any problems please call 01227 209 908 or email

Unwanted Order

If you have made a mistake with your order or no longer want the items you must notify us within 24h of delivery, you may return your items in there original packaging at your own expense. there will be a restocking admin fee of £20. please contact us for a returns number.